Privacy Policy
This website is operated by Holo Junkie.
We respect your privacy and are committed to protecting your personal data in line with the UK GDPR and the Data Protection Act 2018.
Who we are (data controller)
Holo Junkie
What we collect
- Information you give us — name, email, phone, address, company, and any details you submit via enquiry, booking or checkout forms.
- Information collected automatically — IP address, device/browser type, pages visited, referrer, and timestamps. Collected via cookies and similar technologies (see our Cookies policy).
- Payment information — handled by our payment providers (e.g. PayPal, Stripe). We do not store full card details on our servers.
Why we use it (lawful basis)
- To deliver services you've requested — enquiries, bookings, orders, support (contract).
- To operate and improve our website — analytics, fraud prevention, security (legitimate interests).
- To send marketing — only where you've given consent, and you can withdraw at any time.
- To meet legal obligations — accounting, tax, regulatory requests.
Who we share it with
We only share personal data with:
- Service providers who help us run the site (hosting, email, payment processing, analytics).
- Accreditation or regulatory bodies where required to deliver a specific service (e.g. course registration).
- Authorities where legally required.
We do not sell your personal data.
International transfers
Some of our providers (e.g. Google) may process data outside the UK. Where this happens, we rely on recognised safeguards such as the UK International Data Transfer Agreement or adequacy decisions.
How long we keep it
We keep personal data only as long as necessary for the purpose it was collected, to meet legal/accounting obligations, or to defend legal claims. Typical retention:
enquiries 2 years, customer records 7 years (HMRC), marketing lists until you unsubscribe.
Your rights
Under UK GDPR you have the right to:
- Access a copy of your personal data
- Correct inaccurate data
- Request deletion (right to be forgotten)
- Object to, or restrict, processing
- Data portability
- Withdraw consent at any time
To exercise any of these rights, email us at .
You also have the right to complain to the Information Commissioner's Office (ICO).
Changes to this policy
We may update this policy from time to time. The current version is always published on this page.
Cookie Policy
Cookies are small text files stored on your device when you visit a website. We use them to make the site work, understand how it is used, and (with your consent) measure marketing effectiveness.
Types of cookies we use
- Strictly necessary — required for the site to work (session, security, remembering your cookie choice). These are always on and do not need consent.
- Analytics & marketing — help us understand how visitors use the site (Google Analytics 4) and measure advertising (Google Ads, Microsoft Ads). Only set if you click Accept on our cookie banner.
Managing your choice
When you first visit the site you are asked to Accept or Reject non-essential cookies. Your choice is saved and applied automatically on future visits.
You can change your mind at any time by clicking the 🍪 button in the bottom-left corner of any page.
You can also clear or block cookies in your browser settings. See
the ICO's guidance on cookies
for more information.
Third-party cookies
Where you consent, we use Google Analytics and Google Ads to measure site performance and marketing. These providers may set their own cookies, governed by their own privacy policies.
Terms & Conditions
These terms govern your use of this website, operated by Holo Junkie.
By using the site you accept these terms.
Use of the site
You may use the site for lawful personal and business purposes. You must not attempt to gain unauthorised access, scrape content, distribute malware, or misuse any form or interactive feature.
Content & copyright
All content on this site (text, images, logos, layout) is owned by or licensed to us and protected by UK and international copyright law. You may view and print pages for personal reference. You may not copy, reproduce, or redistribute content commercially without our written permission.
Products, services and pricing
We take reasonable care to ensure information on the site is accurate, but we do not guarantee that descriptions, prices or availability are error-free. Where an obvious error is discovered after an order is placed, we reserve the right to cancel and refund the order.
Orders, bookings and payment
Orders and bookings are subject to acceptance and availability. Payment is taken at the point of order through our payment providers. A contract is formed once we confirm acceptance (usually by email).
Cancellation and refunds
Where you are a consumer, you have statutory cancellation rights under the Consumer Contracts Regulations 2013. Specific cancellation terms for bookings (e.g. training courses) are set out at the point of purchase and in your booking confirmation.
Liability
To the fullest extent permitted by law, we exclude liability for indirect or consequential loss arising from your use of this site. Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, or for fraud.
External links
The site may link to third-party websites. We are not responsible for the content or policies of external sites.
Governing law
These terms are governed by the laws of England and Wales, and any disputes are subject to the exclusive jurisdiction of the courts of England and Wales.
Contact
Questions about these terms can be sent to .